What should I do if I have yet to

    receive my parcels?If you have not

    receive your parcel after the expected delivery

    date, kindly log on

    to the courier website to check

    on the shipment. You may contact our logistics partners directly

    or contact us at [email protected] for further

        assistance.

   

Can I change my shipping address after my order has

        been dispatched?We will not be able to redirect

        orders once your parcels have been dispatched. Kindly ensure that correct shipping

    address has been provided.

   

What should I do if I received a wrong/defective item?We are sorry

        about it! Please email us at [email protected] with

        the following details for us to assist you

    with the exchange:– Your order number–

        The article number of the wrong/defective item you have received–

        Photo(s), if applicable

   

If the replacement item is no longer

    in stock, store credits will be issued.